11x Responsible Gaming — Our Pledge for Healthy & Safe Play
11x believes entertainment is best enjoyed responsibly. We want every user to play with joy — knowing their limits and staying in control.
Last updated: 2024
Our Commitment to Responsible Gaming
11x is purely an entertainment platform — not a source of income. The mental well-being and financial safety of every user is our top priority. At 11x, gaming should always be enjoyable — never a source of stress.
We believe transparency and awareness are the foundation of healthy gaming. That's why our platform offers tools to help you manage your spending and time.
- Gaming should always be voluntary and for entertainment.
- Stop chasing losses.
- Gaming should never be used as a way to cope with emotions or stress.
- Play within your set budget and time limits.
- Gaming for Entertainment Only
- Set a budget in advance
- Make time for family and friends
- Seek help if you're struggling
Recognize the Signs of Risky Behavior
Recognizing when gaming becomes a problem starts with self-awareness. Watch out for these warning signs:
Behavioral signs
- Playing beyond your set time limit.
- Chasing losses by placing bigger bets after losing.
- Feeling unable to stop gaming.
- Hiding your gaming activity from family or friends.
Mental & financial signs
- Feeling restless or irritable when not gaming.
- Spending money meant for daily expenses on gaming.
- Taking on debt or borrowing money to keep gaming.
- Neglecting work, studies, or family.
If you notice any of these signs in yourself, stop and seek help. It's not a sign of weakness — it takes real courage.
Tips for Setting Time & Budget Limits
The most effective approach to healthy gaming is setting limits before you start. 11x is here to help you do just that.
Set a Budget
- Decide in advance how much you're comfortable spending each week or month.
- Only game with money you can afford to lose — never with funds set aside for essentials.
- Stop when you hit your limit — don't try to win back what you've lost.
Time management
- Set a daily time limit for how long you spend gaming.
- Don't let gaming eat into time meant for sleep, meals, family, or work.
- Use a timer on your phone to keep track of your session length.
Balance in your daily routine
Gaming should be just a small part of your life. True happiness comes from balance — time with family and friends, good health, and a fulfilling career all matter.
Self-control features
11x offers a range of self-control features to help keep users safe on the platform. You can activate these yourself.
Deposit Limits
You can set maximum daily, weekly, or monthly deposit limits. Once your limit is reached, no further deposits will be allowed automatically.
Breaks & cool-down
You can temporarily suspend your account for a set period (24 hours to 30 days). This break gives you the space to step back and reassess.
Self-exclusion
If you need an extended break, self-exclusion lets you deactivate your account for a longer period. Contact our support team to activate this.
To activate these features, email [email protected] or log in and reach out through the support section.
Minor protection & professional support
Minor protection
The minimum age to register on 11x is 18. This is strictly enforced. We urge all parents and guardians to:
- Use passwords and PINs on your devices to prevent children from gaining access.
- Have an open conversation with your child about online gaming.
- Install parental control software on your children's devices.
- Keep your login credentials out of your children's reach.
Encouragement to seek professional help
Gaming addiction is a recognized mental health condition — there's no shame in it. Seeking professional help when you need it is always the right call.
- Talk to a trusted family member or friend about what you're going through.
- Speak with a mental health professional or counselor.
- Join a community support group if needed.
11x does not provide direct counseling, but we're always here to offer support and encourage you to take the right steps when needed.
Email: [email protected]
Contact us to activate self-control features or to share any concerns.
- Gaming is for fun
- Stay within your limits
- Make time for family
- Don't hesitate to seek help
Maintain Balance in Your Life
Spend quality time with your loved ones. Relationships are your most valuable asset.
Regular exercise and enough sleep also do wonders for your mental health.
Pursuing personal goals is the path to lasting fulfillment.
Gaming is just one way to have fun — it shouldn't be the center of your life.